Publicly funded NHS & social care services
Publicly funded NHS & social care services

Telecare Service

Telecare Service

Telecare helps people who wish to stay independent and in their own home, but who need reassurance that help is always at hand. Assistive technology plays a pivotal role in supporting older people and those with long term conditions to live independently, through the use of Telecare devices.

Who is this service for?

Anyone can benefit from Telecare. It is used by lots of people for many different reasons; from those who need a simple way of calling for help, to those who need assistive technology as an essential way of detecting falls or helping with memory loss.

How does this service work / what's involved in this service?

Telecare offers reassurance to family, friends and carers, whether they live locally or further away from their loved ones. It also helps with the early discharge of patients from hospital, when people are at their most vulnerable.

We offer a variety of products to help you in your home, 24 hours a day, 7 days a week, from as little as 52p a day. We recognise that everyone’s needs are individual and would recommend that you contact our team to find out which products best suit your requirements.

The Telecare Alarm and Pendant

The Telecare Alarm and Pendant will dial our 24 hour professional Call Centre at the press of the pendant if you need help day or night. A fully trained operator will speak to you to find out what kind of help you need and act appropriately.

Unlike most other Telecare Alarm providers we always visit and install the alarm ourselves, and will gladly offer a free demonstration in your own home. Installation is simple; all we need is a telephone socket and an unused electric socket at a reasonable distance from each other. We aim to fit any Telecare Alarm within 5 working days.

Standalone Telecare

Standalone Telecare is highly valuable for those with physical and/or mental disabilities such as memory loss, dementia sufferers, people who are at risk of falling or epileptics. Standalone equipment includes automatic pill dispensers, motion detectors, home alerts, memory aides, epilepsy sensors and tracking devices.

How do I access this service?

Please use the contact details provided to discuss your needs in more detail.

What does this service cost?

Please see our downloadable products brochure (on the right of this page) for details of prices.

In what areas is this service available?

We currently provide this service in South Gloucestershire and the Bath & North East Somerset area, however clients from other areas are welcome to enquire about our products.

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Charlton House
01225 477892
Charlton House
Hawthorns Lane
BS31 1BE
Monday - Friday
8.30am - 4.30pm


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Other Services in ‘Care in your Home’