Who is this service for?

This service is available for people who are registered with a GP in the South Gloucestershire area.  We hold clinics at Cossham, Thornbury & Yate.

What we do

Our Out-patient Physiotherapy Service provides advice, treatment and rehabilitation as appropriate for the following conditions:

  • Joint aches and pains including osteoarthritis
  • Spinal problems including back and neck pain
  • Sporting related injuries or conditions
  • Longer term pain-related conditions
  • Rehabilitation following fracture or surgery

When you attend the service, you will receive a thorough assessment and agree a treatment plan with the Physiotherapist to help you achieve your goals.

How do I access this service?

You can access this service via your GP, consultant or another health professional.  A letter will be sent to you asking you to contact us for an appointment and in due course you will have an appointment at a time, that is convenient to you.

What if I miss an appointment?

It is really important that you let us know if you cannot attend your appointment so that we can offer this to another patient. Wasted appointment slots mean that there is a longer wait for other patients.

What to expect

You may be sent a questionnaire asking for specific information to bring to your appointment.

The first appointment takes about 30-60 minutes on a one-to-one basis. You will be asked the following questions about your problems which include:

  • What is troubling you?
  • What makes it worse or better?
  • How long have you had it?
  • Have you had it before?
  • Any previous treatments?
  • Your general health?
  • What medication you are on?
  • What are your expectations of physiotherapy?
  • What do you think is the cause of the problem?

After the questions you will have a physical examination appropriate to your needs.

After this we will ask you to set some goals regarding what you would like to achieve from the physiotherapy service e.g. sleep at night, able to walk.

We will then discuss a treatment plan specifically designed for you which may include exercises.  It is important that you are happy to try these exercises at home to help.

What should I wear?

Bring shorts and a t-shirt if you have them. However you maybe asked to undress to your underwear so that we can assess you fully. If you would like bring a chaperone, please feel free to bring a friend or family member, or let us know beforehand and we will arrange one for you.

What we offer regarding physiotherapy

  • Specific exercises for you to do
  • Manual therapy carried out by a therapist (“hands-on”)
  • Back classes
  • Leg classes
  • Osteoarthritis hip and knee classes
  • Acupuncture for pain relief
  • Transcutaneous electrical nerve stimulator for pain relief TENS
  • Steroid injections for peripheral joints e.g. knees and shoulders



NHS Number

Would you like a text reminder?

Phone Number

Today's Date

Appointment preference (Location)
Earliest AppointmentCossham HospitalThornbury Leisure CentreYate Westgate CentreNo Preference

Time Preference (Day)

Please specify any dates that you are not available


Terms and Conditions:
We process your information in accordance with the General Data Protection Regulations (2018). We will only use your personal data in order to contact you with regards your podiatry appointment. We will not use it for any other purpose. Email systems are not guaranteed to be secure and private. Your privacy is important to us and we do our best to protect our own internal systems, but we cannot guarantee the security of emails once sent.
Please remember that if you do not wish your family to see emails from us, do not let them have access to your email address as the email message we send may have confidential information contained within it.
I understand this document will be attached to my record and that any email correspondence may also be stored with my record.
I have read and understand the risks involved and I am happy to be contacted by email, either in response to an email from me, or at my specific request.
I accept that confidentiality of email cannot be guaranteed and that Sirona care & health is not liable for the confidentiality or security of any message once it has been sent to me.
I understand that I can change my mind and it is my responsibility to withdraw this consent and inform the Podiatry Service immediately.
I understand it is my responsibility to inform the Podiatry Service of any change to my email address in writing or in a face-to-face contact. An email from my new address will not be taken as informing of change.

Cossham Hospital

Lodge Road, Kingswood, Bristol BS15 1LF

Reception Telephone Line Open

8.00am – 4.00pm | Mon-Fri


0117 3408 440 (Reception enquiries)

There is an answer phone for all out-of-hours messages. Please leave a message and your contact details and we will return your call the next working day.

Thornbury Physiotherapy Clinic

Thornbury Leisure Centre, Alveston Hill, Thornbury, BS35 3JB


0117 3408 440 (Enquiries)

Please contact our Reception (0117 340 8440) for general enquiries.
There is an answer phone for all out-of-hours messages. Please leave a message and your contact details and we will return your call the next working day.

Yate West Gate

21 West Walk
Yate, Bristol BS37 4AX


0117 3408 440 (Reception enquiries)

Please contact our Reception (0117 340 8440) for all general enquiries.
There is an answer phone for all out-of-hours messages. Please leave a message and your contact details and we will return your call the next working day.

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