Sirona

End of Life Care

Providing a single point of access for people who are in the last few weeks or days of life

Dementia Advisors
Who is this service for?

This service provides an End of Life Co-ordination Centre, supporting adults over 18 who have a life limiting illness and are registered with a South Gloucestershire GP and who are in the last few weeks or days of life.

What we do

The Centre acts as a link between professionals, carers and service users, ensuring that timely packages of care are arranged and meet the needs of the service user, carer and families.

Care may be provided from the following services:

Domiciliary care agencies
Palliative Care Home Support (PCHS)
Marie Curie Support Workers
St Peter’s Hospice at Home Service

These services offer specially trained support workers that work with people as they near the end of their life. The staff may work in pairs or by themselves depending on the service and the person’s needs.

These staff are used to working in a person’s home and providing physical and emotional support to both the service user and carer. The length of their visits, frequency and how long the service is provided for will depend on the service user’s needs.

In addition, care may also be provided by domiciliary care support workers. These care workers may be involved initially and work closely with service users and their families on a regular basis. As a person’s needs increase, it may be more appropriate for specially trained support workers in end of life care to become involved.

The Co-ordination Centre can also access overnight care for people at home (Night Sitters). This may be used to give carers a break for a night or two, for example. This can often help carers to continue to support their loved one at home.

The End of Life Co-ordination Centre will also act as a link between professionals, service users and families. For example, this may consist of ringing service users or carers to let them know what care has been arranged, to check if the right amount of care is being provided or assisting in providing equipment to support the person and carer.

How do I access this service?

Your health or social care professional will refer you to this service if additional support is required at home.

Once you have been referred to the service, they will contact you to confirm receipt of the request and let you know how to contact them.

Sirona ‘Star’ Award

Do you know a member of staff within our End of Life Care Service who has gone above and beyond your expectations and deserves to be recognised for delivering an exceptional service. Each month we choose an individual or team to be our Sirona ‘Star’.

Tell us about them today, we would love to hear from you.  You can email us using the form below or drop us a line at the following address: Communications Office (2nd Floor), Kingswood Civic Centre, High Street, Kingswood, Bristol, BS15 9TR.

We will only use these details so that we may get in touch with you to obtain more information about your nomination. We will not use it for any other purpose. You don't have to provide this, but if you do and change your mind you can opt out by emailing: communications@sirona-cic.org.uk