Your experience

How was it for you?

It is important to us that we care for you in the same way as we care for our own loved ones and we value your feedback on how we do this.

We know that sometimes the care you receive exceeds your expectations and sometimes it doesn’t go according to plan.

We are committed to listening to what you have to say and to responding to you. If you want to pay a compliment, tell us about a concern or make a complaint, please complete the form below.

Our Chief Executive Janet Rowse personally sees the responses to any complaints received by Sirona as she says: “it’s important to me that if people have taken the trouble to tell us when they have had a difficult or disappointing experience in Sirona that we show we are taking this seriously and wanting to put things right”.

Listening and learning from people like you who use our services is key to us ensuring high quality care. If you would like to get involved in helping us to shape our services both existing ones and new ones please email

Your experience...