General & Seasonal News

Coronavirus: Service Changes

By 28th March 2020 May 28th, 2020 No Comments

Last updated: 28 May 2020

This page will be regularly updated with any changes to service provision as a result of the Coronavirus pandemic.

We will also be updating our advice and information section with downloadable information too.


Adult Community Health Services

Dressing Clinics

Weekend appointment-only dressing clinics at Cossham and Yate have been stopped immediately in order to protect people as a result of the pandemic. Anyone who needs a dressing changed should speak to their GP.

Bristol Palliative Care Home Support Team (PCHS)

The PCHS is going to be redeployed into the Bristol and South Gloucestershire District Nursing Service from Monday 6 April 2020 to support those who are at end of life in the community.  PCHS has now stopped referrals to the service, however if support or advice regarding end of life is required, staff and referrers can contact Sirona SPA on 0300 125 6789.

Minor Injury Units

Help save lives by using the right service. Bristol, North Somerset and South Gloucestershire residents are being urged to do their bit for the NHS and help save lives during the COVID-19 outbreak, by using the right health services for their needs.

Suspended classes

  • Diabetes Structured Education
  • Pulmonary Rehabilitation
  • Strength and Balance Classes
  • Musculoskeletal Physiotherapy classes/groups

Routine referrals

We have temporarily suspended all routine referrals for the following until 31 July 2020:

  • Routine continence assessments
  • Group education sessions e.g. pulmonary rehabilitation, diabetes education, strength & balance
  • Routine rehabilitation referrals

We are contacting people who are booked on to appointments or sessions to advise them of the change and you will be kept on the waiting list and will not need to be re-referred. You will be contacted when the service re-starts.

Other changes to services

Please use the links below for information on changes to specific services, and for details of advice and guidance lines (where available):


Children’s Services

Lifetime Service

Services provided by ourselves via the Lifetime Service for children with life-limiting conditions, Children’s Hospice South West and Jessie May are working together to meet the urgent and essential needs of the families that we care for through this challenging time. Our first priority is to ensure that children remain cared for and supported in the community wherever possible and appropriate. From 11 April, a dedicated telephone number offering 24/7 access to advice and support from a nurse with hospice/community care experience has been provided to families directly.

Community Children’s Health Partnership (CCHP)

We have made the difficult decision to suspend the majority of our face-to-face work for the time being. Contact with families will instead take place over the telephone, wherever possible.