Publicly funded NHS & social care services
Publicly funded NHS & social care services

Taking it Personally

Janet Rowse

“Since Sirona was founded in October 2011 I have asked all staff who work for us to take personally the commitment we make to deliver care with compassion; to understand the contact we have with people – those who use our services, their carers, our colleagues and our partners – makes a difference and to make that difference a positive one.

Staff from many of our service areas came together as a group to describe what they thought this meant for staff on a day-to-day basis. It was clear that most people had chosen to work in health and social care because they wanted to make a difference to the people they came in contact with on a day to day basis; this meant they wanted people to feel welcome, valued, supported and safe whenever they are in contact with Sirona. As a result, we now have standards of behaviour developed by the group that we are applying to everyone working in Sirona; you deserve the best possible service from us and these are the behaviours you can expect when you are in our care.”

Taking it Personally
The following behaviours, devised in early 2014, have been developed by staff for staff. It is up to all of us to understand them and recognise that they underpin the Sirona values. After all, that’s why we decided to work in health and social care.

Taking it personally

See what our staff say about working for Sirona. Click the following links for our Taking it Personally short videos:

Janet Rowse
Chief Executive