Publicly funded NHS & social care services
Publicly funded NHS & social care services

The Service User Involvement team encourages, maintains and supports a culture of service user engagement across the Bath and North East Somerset and South Gloucestershire area. The team does this in a variety of ways including:

  • Assessing the needs of local communities
  • Increasing service user input into Sirona services
  • Running a variety of service user based events in the community
  • Helping staff conduct research
  • Service User Panel meetings
  • Links with other organisations such as Healthwatch
  • Collecting service user stories
  • Feedback such as Tell Us What You Think cards
  • Friends and Family Tests
  • Volunteers
  • Service user input into staff training
  • Annual Organisational Survey

The team is made up of:

Martha Cox, Service User Involvement Facilitator Lead or 01225 831328


Michelle Moore, Service User Engagement Officer or 01225 831328


Victoria Bullock, Administrator with a focus on Friends and Family Test or 01225 831599

Eleanor Britton, Administrator with a focus on engagement events or 01225 831328