“Nothing was viewed as too much trouble by staff when trying to support the hopes and wishes of patients and families,” – CQC report March 2017
I am so pleased to be able to share with you that Sirona care & health’s services have been rated by the Care Quality Commission as “Good” with caring as “Outstanding“.
Our End of Life Service was also found to be “Outstanding“.
The report described staff as often going the extra mile and the care people received exceeded their expectations.
It not only praised the outstanding care but highlighted the fact quality and safety were top priorities for Sirona and that care was truly person-centred with an individual’s wellbeing at the heart of care.
I am immensely proud of every single member of staff who have always taken the care they provide personally and ensure that we care for those who need us in the same way we would for our own loved ones.
The inspection came at a time of great change for Sirona and we hugely value the overwhelming positive feedback. However this will not make us complacent; as with any inspection there are a number of recommendations which will help us deliver even better services for the communities we serve.
If you would like to read the full report, it can be read here