Taking it personally

Our Single Point of Access (SPA) is experiencing unprecedented levels of demand.

For urgent support within 48 hours please call us on 0300 125 6789. You may have to wait a few minutes longer than normal but please bear with us and we will get to you as soon as we can.

For non-urgent referrals please email and these will be triaged by a clinician within two working days. More information and email addresses can be accessed via the above link.

If you have a medical emergency, please call 999

Coronavirus: If you are visiting one of our clinics, Minor Injury Unit or Urgent Treatment Centre please note the following:

You will need to wear face coverings when you attend our premises. Anyone with a new, continuous cough and/or a high temperature or loss of smell should follow the guidance from  NHS 111.

• Please come to your appointment alone unless you need a carer
• Think Hands, Face, Space when you are with us by washing your hands regularly, wearing a face mask while on our premises at all times, and keeping two metres’ space between you and others
• Please arrive no earlier than 15 minutes before your appointment
• Less seating capacity means you may be asked to wait outside, or in your car
• Please leave the building promptly after your appointment.

Please visit our service updates page for the latest information.