Coronavirus (COVID-19): Changes to this service
- Face coverings must be worn by everyone who enters the facility. Disposable face coverings are available if required. For up to date guidance and information regarding covid-19 precautions, please see here.
- Patients must attend the facility alone unless they are a child or vulnerable adult and need to be accompanied.
- Hand washing facilities and hand sanitiser are available.
- Due to social distancing requirements there is a reduced waiting room capacity.
- No toys or magazines available in waiting areas at present.
- Appointments may be given for patients to return the following day if the waiting room is at capacity. Patients may be re-directed to other treatment facilities if required.
Who is this service for?
Before you use this service, please check below for injuries we are able to treat.
The Minor Injury service is NOT APPROPRIATE for life-threatening injuries or serious illnesses
The Minor Injury Service offers treatment for adults, children and young people for a wide range of minor injuries that are less than two weeks old. Attendees will be seen in order of clinical need, this may mean you are not seen in the order in which you arrive.
Please note, the service may need to close earlier than the times stated above if it is experiencing significant demand.
What we can treat
- Sprains and strains
- Cuts and grazes
- Arm, lower leg and foot injuries
- Superficial bites
- Minor burns and scalds
- Minor head injuries
- Broken noses
- Eye problems such as scratches, foreign bodies in the eyes
- X-ray service
- Foreign bodies
You will be seen by an Emergency Nurse Practitioner, Extended Scope Physiotherapist or an Emergency Care Practitioner who will assess, diagnose and treat your injury. (Please note that this service does not provide a doctor on-site). If your condition is more serious, you will be referred to your GP or an A&E department or to another clinic.
What we don't treat
Minor illnesses, such as:
- Sore throats
- Ear aches
- Abdominal pains
- Dental pain
- Mental health problems
- Other illnesses – for example chest pain, shortness of breath, or exacerbations of chronic conditions.
We also cannot:
- Redress wounds
- Review wounds
- Remove stitches
- See any injury over two weeks old
- Administer Tetanus injections – please see your GP for this
Please be aware our practitioners are not able to request X-rays of the neck or back, or any imaging of the head.
If you do not meet the criteria please contact your GP, call 111 or consult a pharmacist as appropriate. Individuals booking in with any of the above conditions will be re-directed.
We provide an x-ray service, which is run by North Bristol NHS Trust (NBT). The x-ray dept within Yate MIU deals with requests from several services, this may mean there is a wait to be x-rayed.
X-ray service opening times:
Saturday, Sunday and bank holidays: 9am-5.45pm
If you have been referred for an x-ray by your GP
There is now an appointment service for all GP x-ray requests. Please call the central x-ray booking line on 0117 4145175 to agree a suitable date and time. The appointment line open 8.45am-4.15pm, Monday-Friday; appointments available Monday to Sunday inclusive.
Alternatively, you can use the x-ray service at Cossham Hospital, which is open Monday to Friday, 8.15am to 4.15pm.
How do I access this service?
This is a walk-in service. You do not need to make an appointment or call ahead to attend.
If you do not meet the criteria above please contact your GP, call 111 or consultant a pharmacist as appropriate. Individuals attending with any of the above conditions will be re-directed.
Our Minor Injury Units (MIUs) are currently experiencing high levels of attendance.
Staff are working hard to ensure everyone stays safe, which may mean at times there is a need to restrict access to the MIU.
We ask for your patience at this time and remind you there is a zero tolerance policy to violence and aggression towards our staff.
If we are unable to see you due to capacity levels at the unit, please call 111 for more information.
Yate West Gate Centre
21 West Walk
Tel: 01454 315 355
Parking is free, but there are limited spaces outside the centre. Many public car parks around the area do charge and/or have 2 or 4 hour limits.
MIU opening times
8am – 8pm 7 days a week
X-ray opening times
The X-ray service is operated by North Bristol NHS Trust
Saturday, Sunday and bank holidays: 9am-5.45pm
X-ray for patients referred by their GP
There is now an appointment service for all GP X-ray requests. Please call the central x-ray booking line on 0117 4145175 to agree a suitable date and time.
Appointment line open 8.45am-4.15pm, Monday-Friday. Appointments available Monday to Sunday inclusive.