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Coronavirus (COVID-19): Changes to this service

Assessments have now recommenced in service user’s homes (where appropriate). Staff will wear Personal Protective Equipment (PPE) for all visits.

Ongoing support and signposting has been reinitiated for service users as per clinical judgement and availability of other services.

Who is this service for?

This service is for adults aged 80-84 years old who are registered with a GP in South Gloucestershire. It is a five day a week non-emergency service. Your GP may suggest to you that you would benefit from our service.

If you are over 85 and would like to meet us, please ask your GP for a referral.

What we do

The Active Ageing Team consists of Health Visitors and Health Visitor Support Workers who work in the community to help people access medical, social, home environment and financial services.

The team helps to identify health needs and signpost families to the services they may require in order to maintain independence.

Services cover:

  • Falls and accident prevention
  • Advice on memory loss and dementia
  • Support for those who have been recently bereaved
  • Advice on managing long term health conditions
  • Health education
  • Signposting to local and national support services

The team also provides support for carers.

How do I access this service?

Referral information and other clinical guidance can be found on the CCG’s Remedy site:

Active Ageing Service 

Service provided by Sirona
Please note all referrals for this service must be made via the Single Point of Access, call 0300 124 6789


Yate West Gate Centre

21 West Walk,
BS37 4AX

Support Worker: Julie Songhurst

Opening Hours

Monday – Friday, 9.00am – 5.00pm


Tel: 01454 315 355, extension 3013

Downend Health Centre

Buckingham Gardens,
BS16 5TW

Health Visitor: Rhian Williams
Health Visitor: Jacqui Galvin
Support Worker: Shelley Harris
Support Worker: Mark Abbott
Support Worker: Jane Rowsell
Support Worker: Debbie Buskin

Opening Hours

Monday – Friday, 9.00am – 5.00pm


Tel: 0117 3302519

Patchway Clinic

Thirlmere Road,
BS34 5PD

Health Visitor: Sally Snowden
Support Worker: Julie Connock

Opening Hours

Monday – Friday, 9.00am – 5.00pm


Tel: 01179 692370

Thornbury Active Ageing

5 Midland Way,
BS35 2BS

Health Visitor: Katie Rademaker
Support Worker: Mary-Ann Hawkins

Opening Hours

Monday – Friday, 9.00am – 5.00pm.


Tel: 0300 125 5980

Have you been offered a video consultation?

Click here for more information

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